即使你不读这份书单上的任何其他书，也必须读这一本——大卫·梅斯特（David Maister）为专业服务行业的领导者提供了一本全面的指南。梅斯特借鉴自己作为顾问的经验，就领导力、战略、客户管理和员工发展等主题给出了实用建议。他强调，营造一种崇尚卓越、聚焦客户需求的强大组织文化至关重要。
Even if you don’t read any other books on the list then you must read this one - David Maister provides a comprehensive guide for leaders in the professional service industry. Maister draws on his experience as a consultant and offers practical advice on topics such as leadership, strategy, client management, and employee development. He emphasizes the importance of creating a strong organizational culture that values excellence and focuses on the needs of clients.